IMSA was created in 2003 to fill the need for quality mystery shopping services across the world
using experienced and expert local agencies. IMSA covers the world through its member
companies and contracted associates. All IMSA members are major mystery shopping
companies in their own territories with practical working knowledge and experience of local
geography, languages, customs, and working practices. All members share agreed high working
quality standards, providing common technical and communications platforms for all projects,
whether ad hoc or continuous.

For more information, visit www.theimsa.com